Global Outsourcing
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Global Outsourcing

Global Outsourcing Model

Datafence_Global Outsourcing    

Offshore Outsourcing has come a long way from its origins as a tactical source of inexpensive talent. It is now easy to use and to adapt to many business challenges. Datafence believe in and follow 4th Generation Offshore Outsourcing, services that combine the best of both worlds: the economics and "Follow the Sun" advantages of offshore development with industry experience, advanced technology expertise, cultural compatibility and a local consulting presence that integrates business strategy with execution.Offshore Outsourcing has come a long way from its origins as a tactical source of inexpensive talent. It is now easy to use and to adapt to many business challenges.

 
Datafence believe in and follow 4th Generation Offshore Outsourcing, services that combine the best of both worlds: the economics and "Follow the Sun" advantages of offshore development with industry experience, advanced technology expertise, cultural compatibility and a local consulting presence that integrates business strategy with execution.
Today, Datafence clients are benefiting from 4th Generation services. Operating as their technology partner,we provide the expertise to help our clients realize their objectives. 4th Generation Offshore Outsourcing provides seamless integration between the customer and Datafence. We go far beyond the established onsite/offshore model by offering in-depth local consulting presence, onsite teams focused on the customer's business applications, and the management depth that partners closely with our clients.

Evolution of Our Outsourcing Model:

1st Generation: Importing Consultants, low-cost services in a staff augmentation mode.

  • Offshore professionals brought onsite with temporary work visas to work at lower hourly rates.
  • Mostly limited to application maintenance or development projects that were already highly defined.
  • However, the potential for labour savings was limited because of the need to import talent.

2nd Generation: Transactional Consultants based onsite-offshore delivery model.

  • Move commodity work to low cost centres.
  • Cost-per-hour versus TCO mentality.
  • Value derived from labour arbitrage.
  • Competitive advantage not sustainable.

3rd Generation: Engagement-based delivery leveraging human assets.

  • Deliver high value technology solutions.
  • Integrated usage of near-shore, onsite, offshore and client teams to maximize leverage.
  • Value derived from TCO perspective.
  • Competitive advantage sustainable only in short term.

4th Generation: Value based global delivery model.

  • Integration of industry and technology COEs to deliver transformational solutions.
  • True Integration with client’s business and people demonstrating Business Agility.
  • Value derived from innovation, speed to market, risk sharing and focus on providing the appropriate TCO.
  • Highly sustainable competitive advantage.

 

By combining our 3-Tier Governance model and our 4th Generation Outsourcing Model our client partnerships excel in the following attributes:

  • Partnership based.
  • Mature service level agreements.
  • Mature program governance.
  • Flexible and innovative structuring.
  • Cultural compatibility between client and Datafence.
  • Business and IT experienced management.
  • Value focus rather than cost focus.
  • Product independence.
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